An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails regularly for such updates.
Listed sizes for Pret, Luxury Pret and Ready To Wear Formals would take up to 12 days for delivery. All “custom orders” for Formal and Bridal can take up to 6 to 8 weeks for delivery.
For domestic orders within Pakistan, charges of Rs. 300 flat.
For International orders, delivery charges may vary depending on the type of products ordered and the location you have selected and cannot be refunded. We take no responsibility if there are any additional charges in terms of custom or duties charged by local authorities. The custom charges have to be borne by the customer.
The brand Zainab Chottani strives to serves its customers to the best of the availability. Therefore, we have established billing on a flat tier structure, rather than complicating it on weight basis. This helps the customers saves money on their shipment.
You can expect delivery of your order on any business day, unless otherwise specified. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.
Of course yes! We do ship internationally. For international shipping, you may reach out to us via any of the following channels -
Please check if your order contains items with different delivery time. Items with different delivery time are shipped to you separately so please don't worry as the remaining order will be delivered shortly.
In some instances, there could be an item in your order that may have failed our Quality Check, which is done prior to dispatch, and don't have an alternate QC passed item. In such an event you may be sent that part of the Order that is available in stock. The separate delivery cost is taken care of by the brand.
Absolutely! As long as your order has not been shipped, you can add additional items to the order. Once you have placed the order for additional items through our website, simply send an email to email@example.com or call +92-320-1010550 and inform us of your new order so all can be dispatched together.